Valerio Albisetti - Il viaggio della Vita

The delegation of power: -develops managerial skills -helps people assume greater responsibilities -helps resolve problems -stimulates creativity -increases the sense of belonging The majority of managers don’t delegate because they fear losing control of the power they possess.

I have heard many people complaining about the inability of their superiors to delegate. Unfortunately even many christian managers are unable to delegate. Delegating means transferring a part of power held, from a higher level to a lower one. It serves to decentralize power. It allows for involvement of a greater number of people in decisional processes. It increases the efficiency of organization.

To be ethical a manager should: 1. Decide with a clean heart. 2. Know how to communicate. 3. Know how to delegate. 4. Help resolve problems. I have already spoken about the first two. In the coming posts I will try to speak about the last two.

Studies have revealed that the average person passes about 70% of his or her active day in verbal communication, 45 percent of which is dedicated to listening. The percentage goes down to 25% for those who have not received a specific training in this capacity. A big part of the difficulty in listening comes from the fact that the mind can listen quicker than a person can talk. The average person listens at a speed of 400,600 words per minute but can say only 200-300 words...

Experience has taught me it’s possible to reduce the difficulty in communication with simple rules: When possible, use face-to-face communication. Use simple and clear and direct words. Always solicit a response from the person listening to you. Give full attention to the person speaking. In fact, the biggest communication problem is the inability to listen.